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Frequently Asked Questions
Please read our FAQ before sending us a message.
We aim to ship your products within the same business day. If you have ordered your product(s) after 5pm EST we will then ship it the following business day.
If for whatever reason you are not satisfied with our product(s), we will gladly provide an exchange or refund within 30 days of the purchase period for products purchased in the US. Why you might say? Because we believe in our products! We will gladly send you the shipping label. Products that have been mostly or 100% used will not be covered as well.
Sorry but we cannot change your shipping or billing address once the order has been placed.
You will receive an email confirmation with your product and shipment details.
All instructions on how to use our product(s) are included within your purchased package.